Privacy Policy
At Dori Flowers India (accessible from doriflowersindia.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Dori Flowers India and how we use it.
We value the privacy of users of Our Services (as defined below) and those who access.
Our Website and take Our responsibilities in relation to protecting the security of Your data seriously.
Privacy Policy Acts
Section 43A of the Information Technology Act, 2000 (“IT Act”)
Rule 4 of the Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal Data or Information)
Rules, 2011 (“SPDI Rules”)
Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
This Privacy Policy deals with The information we collect in relation to
Our Website and explains.
What information We collect
How We collect and use that information in the basis of the customer
How You can provide information selectively.
How You can access and update this information; and
How We process and share and protect Your information.
Information We Collect
To fulfill your flower orders and provide a seamless shopping experience, we collect the following information:
Personal Identity Information: Name, email address, phone number, and billing address.
Recipient Information: Name, delivery address, and phone number of the person receiving the flowers.
Payment Information: Payment transactions are processed securely through our payment gateway partners. We do not store your credit card or net banking credentials on our servers.
echnical Data: IP address, browser type, device info, and browsing behavior on our website via cookies.
How We Use Your Information
We use the information we collect in various ways, including to:
Process, package, and deliver your flower orders.
Send order confirmations, tracking details, and updates.
Communicate with you for customer service or delivery adjustments.
Send you promotional offers, seasonal discounts, and newsletters (you can opt-out at any time).
Understand and analyze how you use our website to improve our user experience.
Prevent fraudulent transactions and maintain website security.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third parties to run our shop, specifically:
Delivery Partners: Local florists or courier services who need the recipient’s address and phone number to deliver the flowers.
Payment Processors
Secure payment gateways to safely process your transactions.
Razor pay (One of the most Reliable & Most Trusted Payment Gateway System)
Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights.
Cookies and Web Beacons
Like any other website, Dori Flowers India uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We use secure servers and standard encryption protocols (SSL) to protect data transmitted through our site. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you have the right to access, correct, update, or request the deletion of your personal information. If you wish to exercise any of these rights, or if you want to opt-out of marketing communications, please contact us at the details below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.
Contact Us
If you have any questions or suggestions about our Privacy Policy,
do not hesitate to contact us: team@doriflowersindia.com